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Home/Remote Customer Success Jobs/Skillsoft/SLED Growth Account Manager
S
Skillsoft

SLED Growth Account Manager

Skillsoft

US - RemoteFull-time$110k - $125kPosted 10 days ago
Customer SuccessManagement

Summary

Skillsoft is hiring a SLED Growth Account Manager to join their Customer Success team. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress. Key skills: AI, Salesforce.

About the role

At Skillsoft, we believe skills fuel growth. Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress.

 

Skillsoft is hiring an experienced State, Local, and Higher Education (SLED) Account Manager to lead account renewals and growth with a process-oriented mentality and a strategic, growth mindset, with a solution-selling approach. In this role, you will have the opportunity to excel in creating renewal plays to accentuate Skillsoft’s strengths in alignment with each client’s strategic and tactical training / development initiatives. This individual will have a track record of exceeding quota and will secure a 95%+ renewal rate while growing an impressive upgrade pipeline of business as a result of strong interpersonal client relationships, prospecting, and deal creativity. It will be imperative that this person have a sales system that allows them to stay 90 – 120 days ahead of renewals and 2 – 3 quarters ahead in the sales cycle for upgrades  They will be navigating public sector buying and contracting processes, be familiar with State, Local Government and Education buying cycles, fiscal periods, and contracting vehicles. This individual should come to Skillsoft with a strong ability to communicate up and down a client’s organization, have a hardworking - hustle mindset, positive energy, and tenacious work ethic.

 Responsibilities & Opportunity Highlights

  • Drive revenue growth by navigating customers (renewal space) and enhancing existing customer relationships through upgrades
  • Position Skillsoft’s solutions to key decision-makers, influencing their purchasing decisions
  • Collaborate with cross-functional reps to identify and pursue cross-sell opportunities, while gaining a comprehensive understanding of Skillsoft sales strategies
  • Partner with VAT (cross-departmental) reps and leaders to drive upsell opportunities using a land-and-expand approach
  • Leverage the unique competitive differentiators of our solution lines to win business
  • Engage and influence senior leadership prospects to drive decision-making and close deals
  • Work closely with sales, marketing, and support teams to advance key opportunities and increase market share
  • Take ownership of meeting preparation, including thorough research, establishing agendas, delivering tailored presentations, and ensuring timely follow-up communications
  • Define measurable business objectives and growth targets related to whitespace opportunities, with clear timelines
  • Provide management with ongoing feedback on pipeline health, risks, opportunities, and progress

Required Skills & Qualifications

  • 2-5 years of professional SLED sales experience preferred, ideally in PaaS, SaaS, B2B, and/or Safety/Legal compliance software, with a Bachelor’s degree or equivalent experience
  • Solid understanding of selling into State, Local & Higher Education Contracts
  • Proficient in Salesforce and MS Office Suite
  • Excellent written / verbal communication skills to interact with all levels of leadership
  • Must reside in Central or East Time Zones to support East Regional clients with the ability to travel up to 10-20%
  • Experience and ability to exceed sales targets, with a deep understanding of the sales cycle and the ability to leverage each stage to drive progress
  • Advanced knowledge and usage of Salesforce.com for pipeline management and reporting
  • Strong experience in networking within a structured activity model to maximize revenue growth
  • Skilled at creating a client-specific point-of-view aligned to partnering with Skillsoft to drive an improved business outcome
  • Ability to thrive in a matrixed sales environment, collaborate across teams, and exhibit a positive, winning attitude with an agile mindset
  • Expertise in negotiating deals based on value, with the ability to close effectively and efficiently
  • Adept at understanding complex client requirements and articulating solutions that address their needs
  • Proactive problem-solver with a strong sense of ownership and accountability

Desirable Skills & Experience

  • Advanced degrees or technical certifications
  • Familiarity with MEDDPIC or similar methodologies

Target base salary range for this job requisition is anticipated to be approximately $55,000 t0 $62,500 annualized with average on target earnings including commissions of approximately $110,000 - $125,000 annualized.

We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off.

The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary.

MORE ABOUT SKILLSOFT:

Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at skillsoft.com.

 

Thank you for taking the time to learn more about us. 
If this opportunity intrigues you, we would love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies.  All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature.  No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

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