Who We Are:

At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.

Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.

Our brand values help bond us together and drive our success:

Runner First
- We act in the best interest of the runner
Word is Bond
- We do what we say we’ll do
Champion Heart
- We give our all in everything we do
There is no “I” in Run
- We stay generous with our humanity
Keep Moving
- We find ways to move every day, because joy is kinetic!

We welcome everyone from every walk of life looking to inspire others through the power of movement - because we’re all moving towards something. Let’s run there.

Note: This role is based in the greater San Diego, California area.

Your Job:

The Senior Account Manager is responsible for Brooks product sales and growth within their designated key accounts. You will own sell-in and sell-thru including order and inventory management and flow as well as retailer health and stability of business across Brooks categories including footwear, apparel, accessories. You will be a subject-matter expert across Brooks’ product categories within your key account.

Responsibilities:

Develop a territorial or key account revenue goal that aligns with North America yearly growth goals, across all product categories including footwear, apparel, accessories.

Build a strong pre-seasonal playbook that identifies growth across seasonal backlog goals in key product initiatives, with a clear understanding of impact to achieving full-year revenue growth

Create and manage in-season bulk flow across key products that align to growth targets for each key account, utilizing sell-thru reporting to make forward thinking decisions on flow and assortment

Work closely with Retail Analytics that help inform internal stakeholders with decisions on supply planning to meet key account revenue goals

Build and achieve monthly revenue outlook for key accounts

Analyze and manage impact of sell-thru and inventory levels during in-season to drive replenishment (at once) and forward-thinking assortment opportunity

Collaborate with Sales leadership on long-term strategic goals, across multiple horizons, reaching out 1-2 years

Develop a monthly business review across your key account that provides feedback to internal teams around the health of your account and competition

Present (externally) and Collaborate (internally) on seasonal GTM needs and opportunities that ladder up into key tactics, across physical and digital platforms

Develop and lead product presentations that create strong seasonal adoption and expand out assortment beyond our core product categories

Schedule and participate in seasonal product pre-line feedback

Develop and collaborate cross-functionally each sales program via grassroots events, including in-store promotions, expos, store running teams, etc. to create product trial and sell through for key impact moments

Partner and inform Guru team on strategic initiatives that help focus their attn on key moments

Build and strengthen relationships with key stakeholders within Brooks, such as Credit, Runner Experience, and Distribution Center, providing effective solutions to service while expanding our business

Build and strengthen relationships with key internal stakeholders such as key executives, buyers, replenishment managers, marketing teams, to meet any Brooks internal needs

Be the expert on your key account and provide field feedback on our products, information on competitor's products, programs, and services, as well as marketplace activities

Travel includes to accounts in assigned territories, with additional travel to attend tradeshows, bi-annual sales meetings, and key account visits

Qualifications:

BA degree in Sales, Business Management, Marketing, or related field

7+ years of footwear and apparel sales required

5+ years of experience managing key/strategic accounts required

Specialty retail (running) experience preferred

Experience working in Microsoft Data Cube, Microsoft Dynamics CRM and Tableau preferred. Strong understanding of basic MS Office programs

Excellent interpersonal skills that inspire and build trust resulting in effective working relationships across the company

Keen attention to detail in planning, organization, and execution of tasks, while still seeing the big picture and understanding how all the pieces fit together and affect one another

Strong presentation skills

Demonstrate excellent listening, verbal, and written communication skills

Ability to travel up to 50% during peak season

Remote Customer Success Jobs at Brooks Running

Remote Customer Success Jobs at Brooks Running