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Home/Remote Customer Success Jobs/Brooks Running/Senior Key Account Manager (San Diego)
Brooks Running

Senior Key Account Manager (San Diego)

Brooks Running

United States - RemoteFull-timePosted 3 days ago
Customer SuccessManagement

Who We Are:

At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line. 

Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.

Our brand values help bond us together and drive our success:  

  • Runner First 
    • We act in the best interest of the runner
  • Word is Bond 
    • We do what we say we’ll do 
  • Champion Heart  
    • We give our all in everything we do  
  • There is no “I” in Run 
    • We stay generous with our humanity 
  • Keep Moving 
    • We find ways to move every day, because joy is kinetic!

We welcome everyone from every walk of life looking to inspire others through the power of movement - because we’re all moving towards something. Let’s run there. 


Note: This role is based in the greater San Diego, California area.
 
Your Job:
 
The Senior Account Manager is responsible for Brooks product sales and growth within their designated key accounts. You will own sell-in and sell-thru including order and inventory management and flow as well as retailer health and stability of business across Brooks categories including footwear, apparel, accessories. You will be a subject-matter expert across Brooks’ product categories within your key account.

Responsibilities:

  • Develop a territorial or key account revenue goal that aligns with North America yearly growth goals, across all product categories including footwear, apparel, accessories.
  • Build a strong pre-seasonal playbook that identifies growth across seasonal backlog goals in key product initiatives, with a clear understanding of impact to achieving full-year revenue growth
  • Create and manage in-season bulk flow across key products that align to growth targets for each key account, utilizing sell-thru reporting to make forward thinking decisions on flow and assortment
  • Work closely with Retail Analytics that help inform internal stakeholders with decisions on supply planning to meet key account revenue goals
  • Build and achieve monthly revenue outlook for key accounts
  • Analyze and manage impact of sell-thru and inventory levels during in-season to drive replenishment (at once) and forward-thinking assortment opportunity
  • Collaborate with Sales leadership on long-term strategic goals, across multiple horizons, reaching out 1-2 years
  • Develop a monthly business review across your key account that provides feedback to internal teams around the health of your account and competition
  • Present (externally) and Collaborate (internally) on seasonal GTM needs and opportunities that ladder up into key tactics, across physical and digital platforms
  • Develop and lead product presentations that create strong seasonal adoption and expand out assortment beyond our core product categories
  • Schedule and participate in seasonal product pre-line feedback
  • Develop and collaborate cross-functionally each sales program via grassroots events, including in-store promotions, expos, store running teams, etc. to create product trial and sell through for key impact moments
  • Partner and inform Guru team on strategic initiatives that help focus their attn on key moments
  • Build and strengthen relationships with key stakeholders within Brooks, such as Credit, Runner Experience, and Distribution Center, providing effective solutions to service while expanding our business
  • Build and strengthen relationships with key internal stakeholders such as key executives, buyers, replenishment managers, marketing teams, to meet any Brooks internal needs
  • Be the expert on your key account and provide field feedback on our products, information on competitor's products, programs, and services, as well as marketplace activities
  • Travel includes to accounts in assigned territories, with additional travel to attend tradeshows, bi-annual sales meetings, and key account visits
  • Qualifications:

  • BA degree in Sales, Business Management, Marketing, or related field
  • 7+ years of footwear and apparel sales required
  • 5+ years of experience managing key/strategic accounts required
  • Specialty retail (running) experience preferred
  • Experience working in Microsoft Data Cube, Microsoft Dynamics CRM and Tableau preferred. Strong understanding of basic MS Office programs
  • Excellent interpersonal skills that inspire and build trust resulting in effective working relationships across the company
  • Keen attention to detail in planning, organization, and execution of tasks, while still seeing the big picture and understanding how all the pieces fit together and affect one another
  • Strong presentation skills
  • Demonstrate excellent listening, verbal, and written communication skills
  • Ability to travel up to 50% during peak season
  • Want to see the full job details?

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