RemoteAtlas
Find Jobs
CompaniesBlogPost a Job
RemoteAtlas

Discover curated remote jobs and work from anywhere. Updated daily with roles from top companies worldwide.

Remote Jobs by Role

  • Remote Engineering Jobs
  • Remote Design Jobs
  • Remote Product Manager Jobs
  • Remote Marketing Jobs
  • Remote Sales Jobs
  • Remote Data Jobs
  • Remote DevOps Jobs
  • Remote Support Jobs
  • Remote Customer Success Jobs
  • Remote Cybersecurity Jobs
  • Remote Mobile Developer Jobs

More Roles

  • Remote QA Jobs
  • Remote HR & People Jobs
  • Remote Finance Jobs
  • Remote Operations Jobs
  • Remote Management Jobs
  • Remote AI & Machine Learning Jobs
  • Remote Writing & Content Jobs
  • Remote Video & Animation Jobs
  • Remote Translation & Localization Jobs
  • Remote IT Support Jobs
  • Remote Community Management Jobs

Remote Jobs by Location

  • Remote Jobs in the US
  • Remote Jobs in Europe
  • Remote Jobs - Work from Anywhere
  • Remote Jobs in the UK
  • Remote Jobs in the Americas
  • Remote Jobs in EMEA
  • Remote Jobs in APAC
  • Remote Jobs in Canada

Company

  • Browse All Jobs
  • Blog
  • Companies
  • About Us
  • Post a Job
  • Contact Us
© 2026 RemoteAtlas. All rights reserved.
Terms & ConditionsPrivacy Policy
Home/Remote Support Jobs/Enova/Small Business Customer Service Representative (Remote)
E

Small Business Customer Service Representative (Remote)

Enova

RemoteFull-timePosted 15 days ago
Customer Support

Summary

Enova is hiring a Small Business Customer Service Representative (Remote) to join their Customer Support team. We are interested in every qualified candidate who is eligible to work in the United States. Key skills: Machine Learning, AI.

About the role

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Remote #LI-Remote

About the role:

Enova has two different small business lending brands, each with their own unique offerings and customer requirements. As a Small Business Customer Service Representative, you will become an expert in both brands over the course of our 4 week training program. After you complete training, you will primarily be responsible for providing superior customer service and a positive experience to our customers.

Responsibilities:

  • Respond to incoming customer calls, addressing their questions and providing service
  • Manage and respond to all customer inquiries, fulfilling requests, and offering comprehensive education on our products and services
  • Deliver high-quality support by handling tasks related to payment processing, creating payment plans, and addressing other account-related matters to enhance the overall customer experience
  • Uphold exceptional customer service standards through articulate and effective verbal and written communication
  • Keep customer accounts meticulously updated with accurate information

Requirements:

  • Prior call center experience is a plus, but we value candidates with a proven background in fast-paced customer service environments.
  • Exceptional communication and active listening skills with a proven history of professionalism and empathy in customer interactions.
  • Proven ability to thrive in a high-volume environment by demonstrating exceptional adaptability and multi-tasking skills.
  • Comfortable utilizing new technology and have a proven ability to excel in a remote work environment.

Compensation:

The budgeted hourly rate for this position is $17.50. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.

This role is entirely remote; however, candidates must reside in the state of AZ, IA, ID, IL, IN, MN, MO, NM, NV, UT, WI, or WY.

Benefits & Perks:

  • Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
  • Health, dental, and vision insurance including mental health benefits
  • 401(k) matching plus a roth option (U.S. Based employees only)
  • PTO & paid holidays off
  • Sabbatical program (for eligible roles)
  • Summer hours (for eligible roles)
  • Paid parental leave
  • DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
  • Employee recognition and rewards program
  • Charitable matching and a paid volunteer day…Plus so much more!

About Enova

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. 

Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here. 

It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.

Related jobs

V
Player Support Specialist

Volka·Remote

ContractCustomer Support
2mo
J
Urology Peer Support Coach

Joinbetter·Remote

ContractCustomer Support
2mo
L
Bookkeeping Support Specialist

Layerfi·Remote — US

Full-timeCustomer Support
19d
T
Technical Support Analyst

Tabs·Remote, US

Full-time$60K - $82.5KData & AnalyticsCustomer Support
1mo
More remote support jobs