Senior Analytics Manager

ABOUT THE ROLE

This is an early analytics team hire with a mandate to raise the standard for how the business accesses, interprets, and acts on data. Working within a broader data and engineering organization, you will assess current analytical capabilities, partner with stakeholders to prioritize and deliver reporting solutions, and help define the team's standards for quality, tooling, and AI-assisted analytics work.

The right candidate has strong SQL and BI fundamentals, hands-on Superset experience, and a genuine interest in building processes that scale. You are comfortable in stakeholder conversations and comfortable in a query editor. You default to documentation and repeatable standards over one-off fixes.

WHAT YOU'LL DO

Analytics Assessment and Improvement

• Assess current analytics and reporting capabilities across tools, data sources, and consumer use cases. Identify gaps and recommend improvements to leadership, working within the direction set by the data engineering and data science teams.

• Facilitate stakeholder discovery sessions to surface reporting requirements, prioritize requests, and ensure deliverables are tied to defined business objectives.

• Document current-state data flows, reporting logic, and gap findings in a structured format for cross-functional review.

BI Development and Administration

• Contribute to BI architecture discussions and partner with data engineering on infrastructure decisions, semantic layer definition, and pipeline dependencies that affect reporting.

• Administer and maintain the Apache Superset environment, including dashboard development, dataset management, user access, and first-line support.

• Build and maintain SQL transformations and lightweight ELT pipelines to support analytical use cases and reporting data models.

• Produce technical reference documentation covering ETL flows, data definitions, and pipeline monitoring so that dashboards and data products are maintainable without tribal knowledge.

Reporting Delivery and Stakeholder Processes

• Partner with stakeholders to scope, prioritize, and deliver dashboards and analytical reports aligned to business objectives.

• Define and maintain an intake process for custom and ad hoc requests: requirements capture, role clarity, and published SLAs. Client-facing reporting is treated as a product experience output, not a pure ops function.

• Manage a reporting backlog to enable structured iteration rather than continuous unplanned changes to live dashboards.

AI-Native Analytics and Standards

• Apply GenAI tooling to analytics workflows, including text-to-SQL, LLM-assisted data exploration, and AI-accelerated reporting development against Snowflake, Databricks, and other core data sources.

• Evaluate emerging AI-powered analytics tools and surface recommendations where they offer a clear, well-scoped business case. Maintain awareness of the text-to-SQL, agentic analytics, and LLM-augmented BI landscape.

• Build and maintain the analytics team's Claude skill library — developing, documenting, and versioning prompt templates that meet Chalice's baseline standards for accuracy, output format, and analytical tone. Skills should cover recurring use cases: report summarization, data QA, stakeholder narrative generation, and SQL assistance.

• Own an AI style guide for analytics outputs covering approved use cases, output formatting standards, accuracy validation requirements, and guardrails for client-facing AI-generated content. Ensure the team operates to a consistent and defensible standard when AI tooling is involved in delivered work.

• Define norms for AI-assisted analytics work: when AI is appropriate, how outputs are validated before delivery, and how AI involvement is disclosed or documented internally.

Scale and Team Growth

• As architecture and reporting templates mature, contribute to a plan for offshore or partner delivery to support analytics product development and maintenance at scale.

• Support onboarding and skill development as the analytics team grows, contributing to documentation standards and internal knowledge transfer.

WHAT WE'RE LOOKING FOR

Required

• 5-7 years in analytics and BI: supporting business stakeholders and delivering reporting solutions in BI, analytics engineering, or data roles

• Strong SQL: complex query authoring, window functions, CTEs, and performance-aware query construction for production reporting

• Apache Superset: dashboard development, dataset configuration, user management, and working knowledge of the semantic layer

• Snowflake: query development, data modelling for reporting, and working familiarity with warehouse operations

• Data engineering fundamentals: ETL or ELT pipeline construction in support of analytical datasets, with an understanding of data quality concepts

• Documentation discipline: requirements documents, stakeholder alignment outputs, and structured reporting on analytical findings

• Applied GenAI in analytics: hands-on experience with at least one GenAI analytics application — text-to-SQL, LLM-assisted reporting, or AI-generated data narratives — and an understanding of where these tools succeed and where they introduce risk

• AI standards and governance: developing or following prompt templates, output standards, or AI usage policies — with the ability to formalize these into a team-level standard

Preferred

• Databricks experience, including SQL warehouse and notebook-based analytics

• Experience with dbt, Airflow, or equivalent orchestration and transformation tooling

• Background in adtech, programmatic media, or performance marketing data environments

• Experience contributing to or managing a reporting roadmap and formal request intake process

• Snowflake warehouse optimization — clustering, materialized views, compute cost management

• Familiarity with data governance standards, data contracts, or documentation frameworks

• Experience coordinating with offshore or third-party analytics delivery teams

• GenAI-to-warehouse integration experience — production text-to-SQL, LLM query layer, or agentic analytics at scale

• People management experience or demonstrated team mentorship in a senior IC capacity

THE PROFILE WE'RE HIRING

• You are a practitioner first. You write SQL, you build dashboards, and you also think carefully about why a reporting surface exists and what problem it is solving. You treat a well-scoped requirement and a clean data model as equally important deliverables.

• You have opinions about how AI tooling should and should not be used in analytical work, and you can translate those opinions into documented standards that a team can actually follow. You understand that an AI-generated data narrative is only as good as the validation process behind it.

• You default to documentation over verbal agreements, repeatable processes over bespoke fixes, and structured intake over open-ended request queues. You are comfortable as an early hire in a growing function and see the opportunity in helping to define how the team works, not just what it delivers.

Why Chalice?

Joining Chalice means being at the forefront of AI for advertising, working in a dynamic environment that encourages creativity, growth, and innovation. We value diversity, collaboration, and dedication to making a meaningful impact in the advertising landscape.

Chalice is a profitable early-stage company with funding from industry insiders including Trade Desk’s TD7 Ventures and Aperiam Ventures. Our clients range from Fortune 100 companies and the world’s largest advertising agencies to up-and-coming brands and independent agencies across the globe.

Our Philosophy

• AI is too important for brands to outsource

• AI should be transparent and auditable

• We strive for excellence while fostering learning and creating a supportive work environment

• We are a team of non-conformist, independent thinkers

• We are committed to diversity of thought, background, and experience, and creating psychological safety for all to thrive

Benefits

• Medical, Dental, and Vision coverage

• 401(k) options

• Unlimited PTO

• 11 Company Holidays

• Office-wide closure between Christmas Eve and New Year’s

To learn more about Chalice, visit our website: www.chalice.ai

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