Salesforce Administrator

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

We are hiring a Salesforce Administrator, who strives for the highest engineering quality and process efficiency, seeks improvements, continuously develops their skills, and applies them at work. This is an exciting opportunity to work with several popular business systems, and deliver first-class experience to Canonical business operations.

The Commercial Systems unit has several areas of responsibility spread across five engineering teams, closely collaborating with other engineering and business teams at Canonical. The Business Systems team is responsible for systems such as NetSuite, Salesforce, and several others. The engineers work closely with operations teams, implement business processes, and keep the systems compliant. This team is a great opportunity for an individual with a genuine interest in understanding the business, high engineering standards, and drive to deliver first-class experience to Canonical employees using those systems to get their job done.

Location: This role will be based remotely in the EMEA region.

The role entails

• Develop engineering solutions in NetSuite, Salesforce, and other business systems
• Collaborate with colleagues on business specifications, technical designs, and code reviews
• Learn Canonical business processes
• Depending on your seniority, coach, mentor, and offer career development feedback
• Develop and evangelize great engineering and organizational practices

What we are looking for in you

• Exceptional academic track record from both high school and university
• Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
• Track record of going above-and-beyond expectations to achieve outstanding results 
• Experience with NetSuite, Salesforce, or other CRM/ERP systems
• Professional written and spoken English with excellent presentation skills
• Result-oriented, with a personal drive to meet commitments 
• Ability to travel internationally twice a year, for company events up to two weeks long

Nice-to-have skills

• Performance engineering and security experience
• Experience with accounting, sales, sales operations, or other business roles

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Program
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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