The U.S. mortgage market is a $14 trillion pillar of the economy — and much of it still runs on fax machines, overnight shipping, and manual workflows. Snapdocs is changing that. Our platform currently powers 20% of all real estate closings in the country, and we’re just getting started.

We design workflow software and AI-driven automation that connects lenders, settlement teams, notaries, and investors — eliminating friction, reducing risk, and delivering a faster, simpler closing for every borrower. Our customers range from the largest mortgage lenders to independent title companies. They trust us because we solve real operational pain with empathy, rigor, and reliability.

We’re backed by Sequoia, Y Combinator, and F-Prime, and we’re building for the long term.

About Snapdocs

Snapdocs is the mortgage industry's leading digital closing platform, connecting the people, processes, and technology that power every closing. Our platform automates what was once manual, fragmented, and error-prone — making the closing experience faster, more accurate, and more transparent for lenders, title companies, notaries, and borrowers.

In digital collateral specifically, Snapdocs is where the market is actively moving. More eNotes execute on our platform than any other independent platform in the country, and the institutions that set the standards for this space have come to us to understand how we're doing it. Now, we are setting our sights on full eCustody. If you've built your career in digital mortgage collateral, you already know who we are. This is the seat on the inside."

The Opportunity

The mortgage industry has been building towards fully digital collateral for years. The standards exist. The rails exist. What most lenders still lack is someone to sit with them and say: Let’s build your strategy together, to ensure you achieve the outcomes you’re looking for. ere's how your secondary market program should actually be structured, here's why your warehouse lender needs this specific delivery configuration, here's what happens to your eNote at the custodian and why it matters, and here’s how this fits into a broader digital collateral strategy.

That advisory layer is the gap this role fills — both for our clients and internally for our team.

Our implementation team has the technical eVault execution covered. They can configure the software and get it running. The opportunity is to join a team of deep industry experts and guide lenders through the program design decisions that determine whether their digital collateral strategy actually works. We are looking for the candidate who can answer the hard edge-case and policy questions, who ensures every eVault & digital collateral initiative meets the bar, and who, over time, extends that same expertise into adjacent markets as Snapdocs' and our clients’ digital collateral strategy expands.

If you've built your career at a GSE, MERS, MISMO, or in the secondary market — this is where that knowledge creates the most leverage. Go beyond building the standards, and help the industry grow, adopt, and evolve.

What you'll do

• Serve as Snapdocs' internal and external SME on eVault, eNote standards, and digital collateral — the escalation point for the hard regulatory, policy, and edge-case questions the rest of the team can't answer alone.

• For Snapdocs' largest and most complex eVault clients — engage end-to-end, from program design through go-live and beyond. That means guiding lenders through the decisions that actually determine whether their digital collateral strategy works at scale (secondary market delivery structure, investor delivery requirements, process re-engineering), and staying engaged alongside implementation through warehouse lender and custodian configuration, rights holder setup, testing, validation, and training until the program is driving outcomes (not just technically live).

• Partner with the GTM team in the sales cycle — help prospects understand the value of eVault and digital collateral, what a good eVault program looks like before they sign, and ensure the business case is grounded in how the program delivers measurable value downstream.

• Represent Snapdocs at industry events and working groups: MISMO, MBA Secondary, and the forums where digital collateral standards and adoption are actively being shaped.

• Train internal teams on eVault and digital collateral depth. Raise the floor for what the teams can deliver.

• Identify gaps in Snapdocs' eVault documentation and internal knowledge base, and fill them. Build what doesn't exist.

• Partner with Product on what the market needs that isn't in the current roadmap. You'll hear things from lenders and secondary market participants that the product team should know.

• In time, extend this expertise into adjacent markets — ABS, non-mortgage financial assets, trailing docs — as Snapdocs' digital collateral strategy grows beyond mortgage.

What you'll bring

• Deep knowledge of eVault, eNote, and digital collateral from the institutional or secondary market side. You've been at a GSE, MERS, MISMO, or a company that deeply understands these standards and has advised lenders on how to build their eVault programs successfully.

• Fluency in secondary market mechanics: MERS registration, custodian relationships, rights holder transfers, investor delivery requirements, warehouse lender connectivity. You understand this at policy and operational depth, not surface familiarity.

• Experience translating complex regulatory and industry concepts for lenders who are just starting their digital collateral journey. You can meet people where they are and bring them along without losing them.

• Familiarity with how Loan Acquisition Systems integrate with eVaults is a plus, especially the ability to guide internal conversations around requirements, tradeoffs, and configuration decisions.

• The instinct for a fast-paced, growth environment. The role definition will evolve as Snapdocs' digital collateral strategy evolves.

• Bonus: exposure to ABS or non-mortgage asset classes where similar digital collateral frameworks apply.

AI proficiency standard

AI fluency is a core expectation at Snapdocs. Every team member is expected to actively use AI tools to do their best work — not occasionally, but as a genuine part of how work gets done here. This means:

• Use AI tools actively in your day-to-day workflow as a genuine productivity multiplier, not as a novelty.

• Understand how AI can accelerate your specific function — knowledge management, client advisory, internal training — and apply it proactively.

• Stay current on AI developments relevant to your role and identify new applications that create leverage for your team.

During the interview process, expect to bring ideas and suggestions for what you have been doing, and would like to do, with AI to make this role more effective.

Compensation

We believe in being upfront about pay. The base salary range for this role is determined by your work location:

• Zone 1 (San Francisco Bay Area, Seattle Metro, New York City): $175,000 – $218,500

• Zone 2 (All other U.S. locations): $153,000 – $191,000

This role is eligible for a 20% variable component tied to lender and eNote revenue performance, bringing total on-target earnings (OTE) to approximately:

• Zone 1 OTE $210,000 - $262,200

• Zone 2 OTE $183,600 - $229,200

Where you land within the range depends on your experience, skills, and how you'll make an impact in the role. In addition to base salary and variable compensation, this position includes a meaningful equity grant and a comprehensive benefits package.

Why Snapdocs

We’re here to transform one of the most critical and complex industries in the world. That requires a team that is curious, driven, thoughtful, and practical. We value:

• Product discipline and clear reasoning

• Deep ownership of outcomes (not just tasks)

• Straightforward, honest communication

• Empathy for the people who use our software

This is a place for people who want to solve hard, meaningful problems with real economic impact — not just ship features.

Join Us

We’re expanding our product suite and the network it connects. To do that, we need people who are excited by complexity, energized by scale, and motivated to make a tangible dent in how the mortgage ecosystem works. If you’re hungry to learn, build, and lead — you’ll do the best work of your career here.

To support our team, we offer a comprehensive & thoughtful benefits package for all full-time employees, which includes:

• Excellent medical, dental, and vision coverage

• 401(k) with up to 4% company match

• 16 weeks of paid parental leave

• Flexible Paid Vacation Time Off + 10 Sick Days for exempt roles

• Generous Accrued Paid Vacation Time Off + 10 sick days for non-exempt roles

• Summer & Winter Break (~1-week each) + 9 Holidays per year

• Healthcare and Dependent Care FSA

• HSA Employer Contribution ($75-150 for individuals, $150-$250 for families)

• $15K Family Building Benefit (lifetime limit)

• Life and Disability Insurance

• $1,500 Annual Lifestyle Stipend to support your well-being

Please note: Part-time employees are not eligible for benefits at this time

Snapdocs is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

California residents applying for positions at Snapdocs are subject to our candidate privacy policy. (www.snapdocs.com/california-candidate-privacy)