People & Talent Manager

The People & Talent Manager is a key member of the People team responsible for delivering high-quality HR support across the employee lifecycle while partnering with leaders to attract, develop, and retain top talent. This role combines hands-on ownership of talent acquisition with broad HR responsibilities including employee relations, performance management, onboarding, compliance, benefits administration, and HR operations. This role will be split 50/50 on HR & Recruiting tasks and will fluctuate based on the needs of the team & organization.

The ideal candidate is proactive, solutions-oriented, and comfortable operating in a fast-paced, high-growth environment. This individual will serve as a trusted partner to managers and employees while helping build scalable people processes that support Heartbeat Health's continued growth.

Talent Acquisition & Workforce Planning

• Own full-cycle recruiting for clinical, corporate, and operational positions from requisition through offer acceptance.

• Partner with hiring managers to develop recruiting strategies, define hiring profiles, and drive efficient hiring processes.

• Source, screen, interview, and manage candidate pipelines while ensuring an exceptional candidate experience.

• Coordinate interviews, facilitate hiring decisions, and manage offer preparation and pre-employment activities.

• Track recruiting metrics and identify opportunities to improve hiring efficiency and quality.

• Support workforce planning and succession planning initiatives.

HR Business Partnership & Employee Relations

• Serve as the primary HR partner for assigned departments, providing guidance on employee relations, performance management, coaching, and policy interpretation.

• Advise managers on employee performance issues, corrective action, documentation, and conflict resolution.

• Support investigations and recommend appropriate resolutions while maintaining confidentiality and consistency.

• Coach leaders on employee development, engagement, and best management practices.

• Partner with leadership to foster a positive, inclusive, and high-performing culture.

HR Operations

• Manage onboarding and offboarding processes to ensure a seamless employee experience.

• Maintain employee records and HRIS data accuracy while ensuring compliance with company policies and legal requirements.

• Administer HR processes including employee status changes, promotions, compensation updates, and organizational changes.

• Support benefits administration, leave of absence coordination, and employee questions regarding HR programs.

• Assist with payroll coordination and ensure timely processing of personnel changes.

• Develop and maintain HR documentation, SOPs, and internal resources.

Performance & Employee Development

• Support performance review cycles, goal-setting processes, and talent development initiatives.

• Assist managers in creating performance improvement plans and development plans as needed.

• Coordinate learning and development initiatives, compliance training, and new manager education.

• Support employee engagement initiatives, recognition programs, and company culture efforts.

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent experience.

• 7+ years of progressive HR & recruiting experience with increasing responsibility, including experience partnering directly with managers.

• Experience managing full-cycle recruiting across multiple functions and levels.

• Strong knowledge of employee relations, performance management, HR operations, and employment law.

• Experience supporting healthcare, telehealth, or other regulated industries.

• Experience supporting multi-state employment practices and compliance.

• Experience with benefits administration, leave management, and HR compliance.

• Strong interpersonal, coaching, and conflict-resolution skills.

• Excellent written and verbal communication skills.

• Ability to maintain confidentiality and exercise sound judgment.

• Comfortable working in a fast-paced, high-growth, remote environment.

• Sense of humor a must

• We are mission-driven: we're revolutionizing the way cardiovascular care is delivered 

• We are fast-paced & agile: we move quickly, iterate often, and value experimentation

• We are remote-first: flexibility, autonomy, and trust are at the core of how we operate
• We care about diversity: diversity allows us to build an excellent patient experience

• We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status