L
Dynamic D365 Engagement Manager
Remote Opportunities - CanadaFull-timePosted 14 days ago
Summary
Lvs1 is hiring a Dynamic D365 Engagement Manager to join their Management team. A Long View career helps you get more out of life.
About the role
Long View. A career that helps you get more out of life.
A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!
Are you a senior D365 Engagement Manager with a track record of success delivering Dynamics or ERP implementations? Do you thrive in a fast-paced environment?
We are seeking a dynamic and client-centric Engagement Manager to lead the successful delivery of Microsoft Dynamics 365 Finance & Operations (F&O) and Customer Engagement (CE) implementations. In this pivotal role, you will be responsible for owning the end-to-end customer relationship, managing scope, ensuring solution delivery excellence, and aligning business value with client priorities. You will serve as the trusted advisor and primary point of contact for key stakeholders, overseeing all aspects of project delivery and client satisfaction across ERP and CRM workstreams.
A Day in the Life:
Client Relationship Management
- Build and maintain trusted advisor relationships with client stakeholders.
- Lead executive and steering committee meetings.
- Understand client business objectives and align solutions to strategic priorities.
- Manage stakeholder expectations and drive customer satisfaction.
- Oversee a portfolio of Dynamics 365 implementation and transformation programs from initiation through deployment.
- Ensure scope, schedule, budget, quality, and risk objectives are achieved.
- Coordinate activities across business, functional, technical, and project teams.
- Facilitate issue resolution and decision-making processes.
- Collaborate with Solution Architects and Delivery Leads to ensure successful solution execution.
- Monitor project health, risks, dependencies, and resource requirements.
- Ensure adherence to delivery methodologies, governance standards, and best practices.
- Support change management and organizational adoption initiatives.
- Identify opportunities for additional services and business value realization.
- Support account planning, opportunity development, and proposal activities.
- Participate in discovery workshops, assessments, and executive presentations.
- Contribute to revenue growth and client retention strategies.
- Monitor engagement profitability, forecasts, and resource utilization.
- Manage contract compliance, scope management, and change requests.
- Ensure achievement of financial and operational objectives.
Engagement Leadership
Solution & Delivery Governance
Business Development & Growth
Financial & Contract Management
What You Bring:
What Makes You Extra Awesome:
Why Work at Long View?
Related jobs
V
Engineering Lead
Verdance·Remote
Full-time$175K - $205KSoftware DevelopmentManagement
1mo
W
Senior Account Manager
Wistia·Remote (Worldwide)
Full-time$98,000 - $98,001Customer SuccessManagement
22d
T
Senior Marketing Manager, Demand Gen
Tonicai·Remote
Full-time$120K - $160KMarketingManagement
1mo
V
Senior Product Manager
Vanilla·Remote
Full-time$170k - $180kProductManagement
1mo