Join a team that’s transforming mental healthcare. Founded by psychiatrists, Headlight is more than a company: it’s a movement. A movement that exists on the front lines of the mental health crisis, transforming the way people access care and the way clinicians deliver it. In order to help people in their time of need and ensure that every person who comes to us has options, we are transparent about our capabilities, treatments, and coverage, we champion innovation, and we leverage our rich data to continuously implement better ways of delivering care. Our mission is simple but powerful: Improving lives, one session at a time.
Our highly skilled and principled clinical team enjoys autonomy and institutional support so they can put their focus where it should be: on improving patient outcomes. Our clinicians want to do more than help individual clients, so they work to affect the system as a whole, elevating standards of care so that their efforts reverberate far beyond what they could do in private practice.
As the most trusted behavioral health partner in the Western U.S., we’ve established deep relationships that give us unparalleled access, interoperability, and first-priority referrals. This exclusivity, combined with our best-in-class coordinated care and feedback loops, results in superior outcomes and cost savings.
Our services are convenient, accessible, and expert, combining personalized client engagement with advanced technology to enhance, not replace, human connection. Indeed, we hold that human-to-human relationships are indispensable, so from the match to the session to the time between sessions, we provide whole person care so nobody falls through the cracks and there is a brighter path forward for all.
The Director of Credentialing will lead our credentialing operations and be responsible for the timely and compliant onboarding of our clinician workforce across all markets. This individual will manage the end-to-end credentialing lifecycle, ensure compliance with payer and regulatory requirements, and scale systems and processes to support rapid company growth. This is a remote/hybrid.
Our Pillars
Make things easier.Forge genuine connections.Elevate the standard.Roles and Responsibilities
Oversee the full credentialing and recredentialing process for all W-2 clinicians across multiple states and payer networks
Lead, mentor, and scale a credentialing team to support onboarding volume and geographic expansion
Develop and maintain credentialing policies and procedures aligned with NCQA, CMS, and state-specific guidelines
Manage payer enrollment processes, including delegated credentialing arrangements, and support related audits
Partner with recruiting, clinical operations, legal, and finance to ensure efficient onboarding workflows and regulatory compliance
Build and maintain credentialing data systems and dashboards for tracking, reporting, and performance improvement
Monitor regulatory changes and payer requirements to ensure continued compliance and proactive risk management
Represent the credentialing function in cross-functional and payer-facing meetings
Qualifications
Bachelor’s degree required; CPCS, CPMSM, or equivalent credentialing certification preferred
7+ years of experience in healthcare credentialing, with at least 3 years in a leadership role
Strong knowledge of behavioral health credentialing and payer enrollment processes
Experience with delegated credentialing relationships and managing audits
Familiarity with credentialing platforms such as Modio, MD-Staff, or similar systems
Ability to lead through scale, optimize systems, and build efficient, compliant workflows
Strong communication, project management, and team-building skills
Located in or willing to commute regularly to Salt Lake City, UT (hybrid schedule)
Benefits
W2 role with competitive compensation
Medical, Dental and Vision on the first of the month after employment
Paid Vacation, Sick, and Holiday time
Employee Assistance Program (EAP) provides confidential counseling services, resources, and support to help you navigate personal or professional challenges.
401(k) plan with company contribution
Opportunity to work in a cutting-edge healthcare technology environment
Professional development opportunities and training
Collaborative and supportive work culture
Impactful role contributing to the enhancement of patient care and healthcare processes