Summary
xAI is hiring a Client Partner- Contract to join their Customer Success team. Our team is small, highly motivated, and focused on engineering excellence. Key skills: AI.
About the role
ABOUT xAI
xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.
This role is fully remote but the candidate MUST be based in Toronto.
ABOUT THE ROLE:
We are seeking an exceptional Client Partner on a temporary contractor basis to provide seamless maternity leave coverage for an existing Client Partner in Canada.
As a Client Partner, you'll lead a complex, high-value book of business, forging strategic partnerships with senior client stakeholders, driving significant sales growth, and ensuring continuity and momentum during the leave period. This role requires deep expertise in X's platform, industry trends, and advanced analytics to deliver differentiated value and position X as a trusted partner. You'll influence executive-level decisions, innovate sales strategies, and collaborate cross-functionally to exceed client expectations, contributing to X's mission of real-time engagement without adding permanent headcount.
The ideal candidate is a strategic, client-focused leader with 5–7 years of client-facing experience in digital advertising or sales, with a proven track record of driving revenue, building team culture, and leveraging X's strengths in events, sports, and live commerce. This is a fixed-term contractor engagement designed to maintain full coverage and revenue performance.
RESPONSIBILITIES:
- Strategic Client Partnerships:
- Build and maintain strategic relationships with senior client stakeholders (e.g., Directors, VPs) across business units, aligning X solutions (e.g., X Ads, Amplify, X Live) with their core objectives.
- Develop and execute data-driven sales strategies that drive significant client investment, delivering outcomes like brand equity and revenue growth.
- Deliver compelling, executive-level presentations that articulate X's value, securing substantial client commitments.
- Advanced Sales & Pipeline Management
- Lead a high-value book of business, driving accelerated revenue growth through strategic upsells, accurate forecasting, and proactive client engagement.
- Leverage advanced analytics (e.g., X Audience Insights) and market trends (e.g., live commerce, events) to identify and close high-impact sales opportunities.
- Coach team members to spot actionable sales opportunities, boosting team revenue and performance
- Platform & Industry Expertise:
- Teach clients to navigate X’s platform and advanced features, proactively aligning solutions with their goals to drive adoption.
- Leverage deep knowledge of digital advertising trends (e.g., sports, live moments) to position X as a strategic partner and secure upsells.
- Experiment with innovative sales strategies, rapidly iterating to deliver scalable solutions that enhance client outcomes.
- Team Leadership & Collaboration:
- Foster a team-centered culture by sharing best practices, and driving team-wide initiatives to elevate performance.
- Strategically engage internal teams (e.g., X Brand Strategy, Analytics, Ops) to deliver customized client solutions, acting as a key cross-functional partner.
- Share data-driven insights to pivot client strategies and enhance team knowledge, improving sales outcomes.
- Operational Excellence:
- Approach client initiatives with enthusiasm and precision, setting a high standard for quality and impact.
- Lead pipeline management with rigorous goal setting and forecasting, consistently exceeding stretch OKRs.
- Overcome complex client objections with novel approaches, driving deal closures and long-term partnerships.
BASIC QUALIFICATIONS:
- 5–7 years of experience in digital advertising, client partnerships, or sales, preferably in tech, media, or agency environments.
- Proven track record of managing complex client portfolios, driving significant revenue growth, and securing strategic sales opportunities.
- Experience mentoring junior team members and influencing senior stakeholders (e.g., in QBRs) is highly desirable.
PREFERRED SKILLS AND EXPERIENCE:
- Advanced understanding of digital marketing, sales strategies, and performance metrics (e.g., revenue growth, engagement).
- Expertise in leveraging analytics tools (e.g., X Audience Insights, third-party platforms) to deliver actionable sales insights.
- Exceptional communication and storytelling skills, with the ability to craft compelling pitches for executive audiences.
- Strong organizational and leadership skills, with a demonstrated ability to manage complex pipelines and mentor others.
- Collaborative mindset, with experience leading cross-functional partnerships to deliver client solutions.
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