RemoteAtlas
Find Jobs
CompaniesBlogPost a Job
RemoteAtlas

Discover curated remote jobs and work from anywhere. Updated daily with roles from top companies worldwide.

Remote Jobs by Role

  • Remote Engineering Jobs
  • Remote Design Jobs
  • Remote Product Manager Jobs
  • Remote Marketing Jobs
  • Remote Sales Jobs
  • Remote Data Jobs
  • Remote DevOps Jobs
  • Remote Support Jobs
  • Remote Customer Success Jobs
  • Remote Cybersecurity Jobs
  • Remote Mobile Developer Jobs

More Roles

  • Remote QA Jobs
  • Remote HR & People Jobs
  • Remote Finance Jobs
  • Remote Operations Jobs
  • Remote Management Jobs
  • Remote AI & Machine Learning Jobs
  • Remote Writing & Content Jobs
  • Remote Video & Animation Jobs
  • Remote Translation & Localization Jobs
  • Remote IT Support Jobs
  • Remote Community Management Jobs

Remote Jobs by Location

  • Remote Jobs in the US
  • Remote Jobs in Europe
  • Remote Jobs - Work from Anywhere
  • Remote Jobs in the UK
  • Remote Jobs in the Americas
  • Remote Jobs in EMEA
  • Remote Jobs in APAC
  • Remote Jobs in Canada

Company

  • Browse All Jobs
  • Blog
  • Companies
  • About Us
  • Post a Job
  • Contact Us
© 2026 RemoteAtlas. All rights reserved.
Terms & ConditionsPrivacy Policy
Home/Remote Management Jobs/Kraken123/Client Delivery Lead
K
Kraken123

Client Delivery Lead

Kraken123

Remote, ESFull-timePosted 15 days ago
Management

Summary

Kraken123 is hiring a Client Delivery Lead to join their Management team. Help us use technology to make a big green dent in the universe! Key skills: AI.

About the role

Help us use technology to make a big green dent in the universe!
 
Kraken powers some of the most innovative global developments in energy.
 
We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.
 
It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.
 
Kraken Customer
 
What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.
 
Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now.
 
We have been licensing Kraken for over 4 years now, transforming businesses by not only moving their customer base to our Kraken platform but also changing their operating model & ways of working. Throughout this time our team has been at the forefront of industry leading migrations whilst setting a new standard for what business transformation can look like. 
 
You will be joining the client delivery team with Kraken working to support European clients through their technology transformation journeys, supporting long term migration projects.
The Client Delivery Lead has direct responsibility managing a tech domain (billing, finance, comms..) for our client projects. This is either migrating onto our Kraken platform or managing long term technology requirements. They need to work in partnership with the technology and operational teams at Kraken as well as the client to deliver results for our client’s project or business needs. 
 
The Client Delivery Lead has to really understand how Kraken works, understand problems or requests raised by the client and refine solutions in the best way to leverage existing and new capability. They will bring technology, people and processes together to innovate improvements for our clients. You will also support the client in adapting to ways of working that are aligned to Kraken’s development style. You will work closely with Kraken’s product managers and developers to request development needs and act as a link to the client.

What you will do

  • You will be managing the relationship with client counterparts (often product owners and business owners)
  • You will be the first point of contact for tech development and the escalation and resolution point with customers for specific domain/product issues
  • Being the knowledge base of how Kraken works and how we deliver Kraken Platform
  • Triaging incoming requests and communicating client priorities internally. 
  • Summarising and articulating client needs, considerations, timelines internally to enable the ongoing development of the Kraken platform.
  • Supporting the engineering team to deliver product features
  • Challenging the client to think differently about tech development, having full belief in the continuous iteration and deployment approach we have.
  •  
    This is a hands-on, individual contributor position. The role is European based and your projects could be run from any country, travel is expected as part of this role.
     
    We are a flat and agile organisation and plan to remain this way. We are looking for open minded individuals who are comfortable with ambiguity and an ever changing environment. To thrive here you must be a self-starter and willing to roll your sleeves up to solve any problem, constantly flexing outside of your typical job role to drive progress for our clients and organisation.
    You must be  committed to the Kraken way of delivering tech based on simplicity, client benefit and efficiency while bringing stakeholders through a journey of change. 
     
    You must be willing to challenge beliefs, have the ability to see through multiple viewpoints and, if needed, reach beyond your remit to support the client. 
     
    We are building a Kraken for everyone, a universal platform where there is greater benefit in sharing development to enable the green energy transition. Pioneers in this space, we are excited about how Kraken can change the lives of our customers and convinced that Kraken is the best answer, not only for efficiency but as a tool to tackle the climate crisis. If you believe this too then Kraken Tech is the right place for you.

    Key Success Factors (What you need to have) :

  • In this position you will be laser focused on satisfying our customer’s needs. We are looking for people with strong problem solving skills and a super positive solutions oriented mindset. If you have a taste for raising up to challenges and a winner mindset, this position is the right fit for you! (“Every problem has a solution, facing new challenges is exciting because that’s what makes us better every day and the bigger the challenge, the bigger the feeling of success”)
  • Strong client delivery and/or product ownership experience
  • Agile delivery experience 
  • Experience of product management and customer journeys
  • Solid understanding of technology and associated trends
  • Excellent communications, collaboration and presentation skills
  • Strong influencing skills and ability to challenge traditional ways of thinking
  • Experience of working with significant complex delivery pipelines for clients
  • Patience and initiative - our clients are undergoing huge transformations that take time and require our understanding 
  • Time management and a get-stuff-done attitude
  • Consulting experience is a plus 
  • Fluent English + Spanish (other european languages are also relevant for this role)
  • Previous experience in the electricity/utilities market in Spain or another European country is a strong "nice to have"
  • Related jobs

    S
    Technical Account Manager, EuropeNew

    Socket·Remote — United States

    Full-timeCustomer SuccessManagement
    22h
    JS
    Juniper Square
    Group Product Manager, AI-Native Data WarehouseNew

    Juniper Square·Remote — USA

    Full-time$230k - $270kProductManagement
    21h
    D
    Ditto
    Senior Product Manager – Cloud Database & IntegrationsNew

    Ditto·Remote (Atlanta, Austin, San Francisco, Seattle)

    Full-time$209K - $252KProductManagement
    22h
    C
    Curri
    Account Manager, West Coast New

    Curri·Remote — United States

    Full-time$70K - $80KCustomer SuccessManagement
    21h
    More remote management jobs