Associate Account Director, Anchor at Bazaarvoice (Remote)

About the role

About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

Bazaarvoice is seeking a highly motivated and detail-oriented Associate Account Director (AAD) to join our high-performing Enterprise sales organization. This pivotal supporting role acts as a force multiplier for our most senior Account Directors (ADs) who manage complex, high-value enterprise accounts.

You will be responsible for ensuring operational efficiency and maximizing customer retention within some of our top customer accounts. This will include expertly managing smaller-dollar renewals, selling smaller dollar contracts, and handling paperwork questions and revisions.

What you’ll be doing:

Prospecting strategic accounts and clients, booking meetings for the CAS Enterprise team.

Under Account Director leadership and direction, you will: run initial discovery calls for new prospects, leads deal cycles for select renewals and turn-key opportunities, and build proposals and quotes for standard business opportunities.

Drive the proactive opportunity outreach strategy by drafting email templates, identifying high-fit accounts for opportunities, and partnering with Account Directors and your greater account team to deliver messaging to potential clients.

Cold calling – making select outbound calls to potential clients, particularly brand managers and other budget holders in CPG product categories.

Build and nurture new relationships at every level within client organizations with an emphasis on marketing decision makers and budget holders.

Understand the customer category, brand, and business objectives to uncover opportunities and position the Bazaarvoice suite of solutions to meet these objectives.

Support sales team in all efforts to meet or exceed all applicable sales quota goals.

Necessary Skills and Experience:

1-3 years of inside sales experience with a proven track record of success

Excellent written and verbal communication skills

Ability to competently conduct formal presentations & one-on-one client meetings

Tenacity to handle rejection and move forward to the next opportunity with a positive attitude

Creative thinker and problem solver who thrives in a fast-paced, entrepreneurial environment

Must be a collaborative team player

Key Performance Indicators:

Volume of meetings booked each week, each month, etc.

Sales pipeline contribution

Closed/Won business for deal cycles you drive or support

Overall contribution to attainment of team goals and quota

About the role

About Bazaarvoice

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!