Accounts Receivable & Collections Analyst

We are seeking an experienced Accounts Receivable & Collections Analyst to join our market-leading, fast-growing, event ticketing technology company. As Accounts Receivable & Collections Analyst you will play a key role in managing the company’s cash flow by monitoring outstanding receivables and driving timely collections. The ideal candidate will possess strong analytical skills,exceptional attention to detail, and a solid understanding of accounts receivable and collections processes with the ability to effectively manage aging reports, resolve discrepancies and communicate professionally with clients to ensure timely payments. This role requires strong analytical abilities with exceptional communication skills.

Manage and track outstanding balances across multiple revenue streams, including the invoicing of adjustments

Conduct proactive outreach to brokers and marketplace partners to resolve outstanding balances, negotiate payment arrangements, escalate delinquent accounts as needed

Develop and maintain AR aging reports, dashboards and KPIs

Collaborate cross-functionally to resolve receivables issues, enhance reporting accuracy and automation, and support system integrations and ERP-related enhancements

Prepare recurring and ad hoc reports for Finance leadership

2-5 years experience in an Accounts Receivable or Collections role 

Strong understanding of AR processes, cash application, and collections strategies

Experience with MS Office suite (Excel)

Excellent communication, negotiation  and problem solving skills.

Ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a remote first environment 

BA/BS in Accounting, Finance, Business Administration or equivalent relevant work experience

Have experience working in the sports and entertainment ticketing industry, a marketplace technology company and/or startup environments

Experience with NetSuite and High Radius is a strong plus