T
Account Manager - Mid-market
RemoteFull-timePosted about 1 month ago
Summary
TeamSnap is hiring a Account Manager - Mid-market to join their Customer Success team. 🌎 About Us At TeamSnap, we believe when the world connects through sports; the world becomes better. Key skills: Salesforce.
About the role
🌎 About Us
At TeamSnap, we believe when the world connects through sports; the world becomes better. TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. We also believe our jobs should excite us, our teammates should support us and our bosses should inspire us. We empower our people to bring big ideas and tiny egos, landing us on Outside Magazine’s list of “Best Places to Work" and Built In’s “100 Best Remote-First Places to Work."
TeamSnap is seeking an Account Manager who will establish strong relationships with TeamSnap’s Sports Organization customers, ensure high retention and product adoption. Ideal candidates have strong B2B relationship management skills and a consultative sales approach while being a collaborative teammate, who loves to make everyone better.
What Makes This Different From Other Account Management Opportunities?
-
You’ll be equipped with the latest tools such as Salesforce, Slack, Zoom, and ChurnZero
-
You’re not in a churn-and-burn environment. We’ll support you with training and continuous coaching to be successful.
Important Qualities:
Motivated - You get excited about exceeding business sales goals
Strong Business Acumen - You understand our customers goals and operations and how TeamSnap can add value to their organizations
Resilient - A hunter mentality who doesn’t get upset easily with the word “no”. Experience with cold calling is a big plus.
Resourceful - You’re not afraid to take initiative but also ask for guidance when needed
Customer Focused - You have compassion and care for the customer experience
Collaborative - You believe in “we” before “I” and love to celebrate wins together
What will set you up for success:
Experience: Minimum 0-3 years in Customer Success Relationship Management or Account Management, preferably in a SaaS environment.
Proven track record of hitting sales quotas.
Ability to travel occasionally, including but not limited to our annual company meeting, periodic sales team meetings throughout the year, potential trade shows, and potential client visits.
Sports industry experience (preferred)