About Profound Research

Profound Research partners with community physicians to offer clinical trials as a therapeutic option for their patients. We handle all infrastructure, regulatory compliance, and administrative operations so physicians can focus on patient care. Our model gives patients access to the newest therapies while maintaining the trusted patient-physician relationship.

Our Mission: Improving lives by providing advanced therapeutic options

Our Vision: Creating the absolute best patient-physician experience in clinical research

Our Values:

Compassion: We prioritize the patient-physician relationship, ensuring every interaction is service-oriented and patient-centered

Urgency: We work hard and practice selflessness, acting swiftly and decisively to meet the needs of our patients, partners, and colleagues

Solution Orientation: We embrace challenges with a positive mindset, communicate directly, and identify and implement effective solutions with efficiency

Excellence: We insist on excellence, holding ourselves accountable and empowering each other to deliver best-in-class service while maintaining the highest ethical and scientific standards

Why This Role Exists

At Profound Research, patient recruitment is essential to expanding access to clinical trials and helping studies enroll the right participants with speed, care, and quality.

The Patient Recruitment Specialist will provide remote, centralized recruitment support for high-volume vaccine/flu clinical trials. This role will focus primarily on patient outreach, inbound lead follow-up, phone pre-screening, scheduling, and accurate documentation across recruitment systems. As one of the first points of contact for prospective participants, this person will help create a responsive, compassionate, and well-organized recruitment experience that supports both enrollment goals and patient trust.

This is a 1099 contract opportunity designed to support near-term study enrollment needs, with the potential to convert to a full-time position based on business needs, performance, and role availability. Whether you’re looking to build on prior clinical research experience or take the next step into the field, this is an opportunity to contribute to meaningful work with a growing organization that values strong communication, follow-through, and patient-centered service.

What You’ll Do

Conduct high-volume outbound outreach to prospective clinical trial participants who may be interested in vaccine/flu studies

Respond to inbound patient inquiries and recruitment leads in a timely, professional, and patient-centered manner

Serve as an early point of contact for prospective participants, creating a supportive experience grounded in empathy, clarity, and excellent customer service

Pre-screen potential participants by reviewing study-specific eligibility criteria and documenting responses accurately

Schedule qualified participants for screening visits and coordinate next steps with the appropriate site or study team

Support patient follow-up to help improve show rates, maintain engagement, and reduce barriers to participation

Maintain accurate, timely records across CTMS, scheduling tools, screening logs, and third-party recruitment platforms

Track outreach activity, patient responses, scheduling status, and other recruitment metrics as requested

Apply working knowledge of Good Clinical Practice (GDP), FDA regulations, study protocols, and internal policies across patient interactions and documentation

Communicate clearly with recruitment leadership, site teams, study coordinators, and support staff regarding patient status, recruitment progress, and potential issues

Contribute to a fast-moving, high-volume recruitment environment with urgency, professionalism, and attention to detail
Assist in obtaining medical records to confirm eligibility for potential research participants

What You’ll Bring

Essential Qualifications

Experience in patient recruitment, call center operations, clinical research support, healthcare customer service, sales, or another high-volume outreach environment

Strong professional phone presence and ability to build trust quickly with prospective participants

Comfort conducting both inbound and outbound patient communication

Ability to communicate with empathy, patience, and clarity while maintaining study-specific accuracy

Strong attention to detail and comfort documenting information across multiple systems

Comfort with medical terminology and protocol-driven eligibility questions

Technical aptitude, including experience using databases, scheduling tools, spreadsheets, CTMS platforms, or patient tracking systems

Results-oriented mindset with the ability to support enrollment goals while maintaining a high-quality patient experience

Ability to work independently in a remote environment while maintaining strong communication with the broader recruitment team

Preferred Qualifications

Prior clinical research experience, especially in patient recruitment or patient engagement

Experience supporting vaccine, infectious disease, or high-enrollment clinical trials

Familiarity with Good Clinical Practice and FDA-regulated research environments

Experience using CTMS platforms, patient recruitment platforms, or third-party lead management tools

Associate’s degree or higher

CNA, medical assistant, or other healthcare-related background

Engagement Details

This is a 1099 independent contractor opportunity supporting high-volume vaccine/flu trial recruitment. Contract duration and weekly workload may vary based on study needs, enrollment timelines, and business requirements. This opportunity may lead to consideration for a full-time position, but conversion is not guaranteed.

Profound Research

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Profound Research

Open positions (1)