About the Company

Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem.

Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation.

About You

You are proactive, reliable, and enjoy helping people solve problems. You are highly organized, eager to learn, and comfortable supporting both technical and non-technical teams. You enjoy being hands-on, can adapt quickly in a fast-paced environment, and are willing to take ownership of day-to-day operational tasks to help keep the office and systems running smoothly.

Responsibilities

Provide day-to-day IT support for employees across hardware, software, accounts, and access-related issues

Assist with employee onboarding and offboarding, including laptop setup, account provisioning, and equipment management

Troubleshoot basic network, system, printer, conferencing, and office technology issues

Coordinate with internal teams and external vendors on IT-related requests and maintenance

Help manage inventory of laptops, accessories, and office IT equipment

Support company tools and platforms such as Google Workspace, Slack, Zoom, Okta, and related systems

Assist with documenting IT processes, setup guides, and internal procedures

Provide general operational support for office and cross-functional team needs when required

Requirements

Bachelor's Degree in Computer Science, Engineering or related field

2+ years of experience in IT support, help desk, office IT, or a related field preferred

Basic understanding of computer systems, networking, and common SaaS tools

Strong communication and interpersonal skills

Organized, detail-oriented, and responsive

Comfortable working in a fast-paced environment with shifting priorities

Willingness to learn new systems and technologies

Plus

Located near or able to commute conveniently to our Midtown Manhattan office

Experience supporting macOS environments

Familiarity with Google Workspace, Okta, Slack, Zoom, or MDM tools

Previous experience supporting office operations or employee onboarding processes

Interest in cybersecurity, blockchain, or Web3

Remote Cybersecurity Jobs at CertiK