Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? Then BHG Financial is the place for you.

In 2001, we started with an idea, an opportunity, and $25,000. Back then, our focus was strictly  on serving those in the medical industry. With healthcare in our heritage, we soon expanded  to serve high-earning professionals in many  other industries, providing all with leading-edge financial solutions, including our extensive network of community banks.

Today, BHG Financial has firmly established  its legacy as a leader in the financial services space. Founded on the philosophy of a better way to borrow, we are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service.

Our relentless commitment to the success of our customers is part of what has made BHG Financial thrive. We take a 360-degree view of our customers to tailor the best solutions for their financial aspirations. Today's professionals have multiple sources of income, not just their paycheck. Therefore, it is essential to factor those in when making responsible lending decisions. Our continued focus on data, analytics, and proprietary modeling has enabled faster funding for our customers.

From business to personal loans to relationships with community banks, the country’s top professionals and business owners rely on us for our exceptional financial solutions and concierge service to continue their success and legacy.

Who You Are

We are seeking a highly skilled Salesforce Developer to join our Production Support Tiger Team. This role is focused on maintaining platform stability, resolving production issues, supporting business-critical operations, and delivering targeted enhancements that improve system reliability and performance.

As a member of the Tiger Team, you will be responsible for rapidly investigating, troubleshooting, and resolving Salesforce issues across Apex, Flows, Lightning Web Components (LWC), integrations, and declarative automation. You will leverage Copado AI and other AI-assisted development tools to accelerate root-cause analysis, solution design, and issue resolution while ensuring high-quality, sustainable fixes.

This position requires strong technical troubleshooting skills, excellent communication, and the ability to perform effectively in a fast-paced production support environment.

What You'll Do

Serve as a primary responder for Salesforce production issues, incidents, and escalations

Investigate, troubleshoot, and resolve defects across Apex, Flows, LWC, integrations, and Salesforce configuration

Perform root-cause analysis and implement permanent corrective actions to prevent recurring issues

Monitor platform health, system performance, and integration reliability

Utilize Copado AI for troubleshooting, code analysis, impact assessments, debugging, and solution recommendations

Analyze debug logs, exception logs, integration failures, governor limit violations, and automation errors

Partner closely with Business, Product, QA, and Support teams to prioritize and resolve production incidents

Develop and deploy hotfixes, patches, and stability improvements with minimal business disruption

Identify opportunities to improve platform reliability, scalability, and maintainability

Create and maintain technical documentation, runbooks, and knowledge articles for support processes

Participate in incident reviews and contribute to continuous improvement initiatives

Support release validation and post-deployment monitoring activities

What You'll Need

5+ years of Salesforce development experience

Strong experience in troubleshooting and supporting Salesforce production environments

Expert-level Apex debugging skills, including governor limits, bulkification, recursion control, and performance optimization

Strong understanding of Salesforce Flows, Process Automation, and troubleshooting complex automation issues

Experience in diagnosing integration issues involving REST APIs, authentication, and data synchronization

Strong SOQL/SOSL skills and data analysis experience

Comfortable using AI-assisted development tools such as Copado AI, GitHub Copilot, or similar platforms

Ability to perform root-cause analysis and implement long-term solutions rather than temporary fixes

Excellent communication skills with the ability to clearly explain technical issues to both technical and non-technical stakeholders

Strong sense of ownership, urgency, and accountability in high-priority production situations

Travel requirement: Within the first 6 months of employment, all employees will travel to attend the BHG All Oars Experience. Following this event, ongoing travel is minimal—approximately 5% annually—for team on-sites, meetings, and cross-functional collaboration.

Work Authorization: This role is not eligible for employer-provided immigration sponsorship. To be considered, applicants must already possess valid U.S. work authorization that will not require sponsorship now or in the future.

Nice to Have

Experience supporting large-scale Salesforce implementations

Copado, DevOps, or CI/CD experience

Experience Cloud and Lightning Web Components (LWC) expertise

Platform Event and integration troubleshooting experience

Monitoring and observability experience (Splunk, Datadog, New Relic, etc.)

Prior experience in a Production Support, Site Reliability, Tiger Team, or Incident Response role

Salesforce Platform Developer I or II certification

Remote Engineering Jobs at BHG

Remote Engineering Jobs at BHG